Privacy Policy
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Study Abacus (“we”, “us”, “our” and terms of similar meaning) take your privacy rights very seriously. We are committed to transparently describing our privacy practices, including how we collect, use and disclose.
We encourage you to read and understand our terms of service (“Terms and Conditions”) and this privacy policy (“Privacy Policy”) before using the Site and/or Services. By accepting the Terms and/or Privacy Policy by accessing the Sites or using the Services, you expressly consent to our collection, use and disclosure of Information and Data in accordance with this Privacy Policy. Your use of the Website and other services in connection with the Website or products (‘Services’), or registrations with us through any modes or usage of any products shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services. This Privacy Policy is incorporated into and subject to our Terms.
Information & Data
Our primary purpose in collecting Information and Data from you voluntarily is to provide a safe, smooth, efficient, educational and customized experience when using the Site and Services. We will only ask for and collect Information and Data that we consider necessary to ensure a positive and safe experience.
When signing up for a user account (“Account”) through the Site, you must provide the Information as requested or where indicated. Where possible, on these forms we indicate which fields are required and which fields are optional. You may be required to provide the following information about your Child(ren) when signing up for a Family Account: name, grade, age, school details (i.e. name and address) and home address. You may be required to provide the following information about yourself when signing up for an Account (as applicable): name, email address, school details (i.e. name and address) and home address.
Payment & Banking Information
If and when you add a credit/debit card/wallet, payment method or banking information to your Account (if and as applicable), such Information will be shared with our third party payment processor(s). We may collect and retain some of your credit/debit card, payment method or banking information (such as payment processor and billing address) on our servers for a minimum of seven (7) years from the date of each transaction you make on the Site. Such Information and Data shall be archived, even after, if ever, an Account, is deleted in accordance with the Terms and this Privacy Policy.
Cookies & pixel tags:
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Our Disclosure of Information & Data
General Disclosure: We will not share, sell or rent Information or Data to third parties without your explicit consent.
Anonymized Aggregated Data:We may aggregate and anonymize your Data and use and disclose it for a variety of purposes, including analytics. However, in these situations, we do not disclose any Information. The Website has enabled the Google Analytics Advertising, which allows Google to collect data about users on our Website, in addition to Google advertising cookies and anonymous identifiers.
Sale of Business: We may disclose Information and Data to the acquirer or its agents in the course of the sale of our business. If we do this, the disclosure will be subject to confidentiality arrangements customary in such transactions.
Information and Data Retention: General Retention Policy. We will periodically de-identify (a) Information from collected Data in unused Accounts; and (b) unnecessary Information from Data collected elsewhere on and/or through the Site and/or Services. Subject to the terms and conditions of this Privacy Policy, with the exception of aggregated Data, we will delete unused Accounts and the Information and Data associated with them after three (3) years of inactivity.
Cancellation and Refund Policy
Please note that the payment is made towards participation fee in contest(s) and Study Abacus is providing you access to digitized content on registration, hence no refund request be honoured in case of inability to participate in the competition. However, refunds might be provided in extreme cases like a duplicate order or the contest being cancelled due to unforeseen circumstances.
All refunds, if eligible, will be processed within 7 (Seven) business days of receiving cancellation request
